Discover convenient healthcare services at your fingertips with our digital support tools
We understand that managing your healthcare can be overwhelming, which is why we've created a suite of digital support tools to make it easier for you. Our tools put you in control of your healthcare and wellbeing, all in the palm of your hand.
We understand that managing your healthcare can be overwhelming, which is why we've created a suite of digital support tools to make it easier for you. Our tools put you in control of your healthcare and wellbeing, all in the palm of your hand.
With our chat on WhatsApp and Ask Discovery bot, you can access medical scheme information and support right when you need it - 24/7. Need to know the benefits on your plan? Want to get hospital authorisation or check your Medical Savings Account balance? Ask Discovery can help you with all that and more.
Get instant help from our chatbot, Ask Discovery
Our chat bot, Ask Discovery, is user-friendly and accessible, giving you access to a wide range of healthcare-related information and tools, including:
- Medical advice
- Health assessments
- Your monthly contribution
- Information about healthcare providers (such as doctors, hospitals and pharmacies) in your area
- Personalised answers to your medical questions from our support team.
- Submitting a claim
You can access Ask Discovery from any browser and from the Discovery app.
Click here to Ask Discovery.
Ask Discovery on WhatsApp
If you need help on the go, ask us a question on WhatsApp for immediate help. Ask Discovery on WhatsApp is available 24/7 to help you with any support or information you need, such as:
- Downloading your digital membership card
- Receiving an instant copy of your travel certificate
- Finding your nearest doctor or pharmacy
- Booking an online consultation
Click here to chat on WhatsApp.
We believe that taking control of your health shouldn't be complicated. That's why we've developed these digital support tools, to make it easy for you to access the medical information and support you need, whenever you need it. Join us today and experience the peace of mind that comes with having the best healthcare support available at your fingertips.
Stay up to date on the latest health and wellness news, tips and trends by following Discovery on social media. Follow us on Facebook, Twitter and Instagram where we offer a wealth of information on everything from fitness and nutrition to mental health and chronic disease management. Join our community and let us help you live your healthiest life. Follow us today and stay connected with Discovery Health.
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