GRI Index - Discovery

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STRATEGY AND ANALYSIS

GRI Indicator	Description and hyperlink
G4-1	Statement from senior leaders. Adrian Gore's Video Statement Tswelo Kodisang's Video Statement

ORGANISATIONAL PROFILE

GRI Indicator	Description and hyperlink
G4-3	Organisation name
G4-4	Primary brands, products and services
G4-5	Headquarters location - 1 Discovery Place, Sandton, Johannesburg
G4-6	Where the organisation operates
G4-7	Nature of ownership and legal form
G4-8	Markets served
G4-9	Scale of the organisation
G4-13	Organisational changes during the reporting period
G4-14	Precautionary principle
G4-15	External charters, principles or other initiatives Link to Our Global Context Link to About Our Reporting

IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES

GRI Indicator	Description and hyperlink	Definition or response
G4-17	Entities included in financial statements
G4-18	Process for defining report boundaries and content	Inputs from the business were assessed alongside an evaluation of stakeholder priorities and concerns. The resulting report structure and content was approved by the Social, Ethics and Sustainability Committee of the Board. Non-financial information and data included in our Sustainable Development Report relates primarily to South Africa-based business units, which account for the majority of our revenue and employees.
G4-19	Material aspects included in the report	The following material GRI aspects were identified: Water usage Economic performance Employment Training and education Diversity and equal opportunity Non-discrimination Anti-corruption Public policy Anti-competitive behaviour Compliance (Sub-category: Product responsibility)
G4-20	Descriptions of material aspect boundaries within the organisation	The material GRI Aspects included in this report were selected as they are material to all entities within the organisation.
G4-21	Descriptions of material aspect boundaries outside the organisation	Key stakeholder groups include clients, employees, government, regulatory authorities, business partners, medical professionals and suppliers, small business, communities and, more broadly, society. The material GRI Aspects included in this report are relevant to all of the groups above, particularly in the South African market where Discovery occupies a strong competitive position.
G4-22	Restatements	No restatements have been made.
G4-23	Changes from previous reports in terms of scope and/or boundaries	No material changes have been made.
G4-24	Stakeholder groups	As noted in G4-21 above, key stakeholder groups include clients, employees, government, regulatory authorities, business partners, medical professionals and suppliers, small business, communities and, more broadly, society.
G4-25	How stakeholders were identified	Please see G4-26 below.
G4-26	Approach to stakeholder engagement	The identification of stakeholders is a dynamic process that takes into account the materiality of the concerns expressed by a particular stakeholder group to the business (their impact and influence on the organisation) as well as the potential for the business to impact or influence the stakeholder group concerned. We regularly review stakeholder engagement practices, including the content and presentation of this report, to ensure that we communicate openly and transparently with stakeholders and adequately address concerns raised. Discovery has also undertaken a stakeholder mapping exercise in 2018. which falls outside of this reporting period

2018 REPORT PROFILE

GRI Indicator	Description and hyperlink	Definition or response
G4-29	Reporting period	1 July 2017 to 30 June 2018
G4-30	Date of most recent report	31 October 2018
G4-31	Reporting Cycle	Annual
G4-32	Report contact	Mr Tswelo Kodisang, Head of Discovery People and Sustainable Development Email: sustainability@discovery.co.za
G4-33	Policy regarding report assurance	A rigorous internal assurance process was undertaken to verify financial and non-financial information contained in the group’s Sustainable Development Report, in the course of which the internal audit team worked to: Obtain an understanding of: The stakeholder engagement process The selection and application of integrated and sustainability reporting policies How management has applied the principle of materiality in preparing the Integrated Annual Report and the specified key performance and GRI indicators in the Sustainable Development Report Make enquiries of management, employees and those responsible for the preparation of the Group’s reporting and the specified key performance and GRI indicators as were considered necessary Inspect relevant supporting documentation and obtain the necessary external confirmations and management representations for the purposes of our engagement Perform analytical procedures and limited tests of detail responsive to our risk assessment and the level of assurance required, including a comparison of judgementally selected information to the underlying source documentation from which the information was derived Public policy Anti-competitive behaviour External assurance was undertaken as detailed in this table.

GRI Indicator	Description and hyperlink	Definition or response
G4-EN3	Energy consumption within the organisation	Report total fuel consumption from non-renewable sources in joules or multiples, including fuel types used. Report total fuel consumption from renewable fuel sources in joules or multiples, including fuel types used. Report in joules, watt-hours or multiples, the total: Electricity consumption Heating consumption Cooling consumption Steam consumption Report in joules, watt-hours or multiples, the total: Electricity consumption Electricity sold Heating sold Cooling sold Steam sold Report total energy consumption in joules or multiples. Report standards, methodologies, and assumptions used. Report the source of the conversion factors used.
G4-EN23	Total weight of waste by type and disposal method. (Measured in tonnes)	Report the total weight of hazardous and non-hazardous waste, by the following disposal methods: Reuse Recycling Composting Recovery, including energy recovery Incineration (mass burn) Deep well injection Landfill On-site storage Other (to be specified by the organization) Report how the waste disposal method has been determined: Disposed of directly by the organization or otherwise directly confirmed Information provided by the waste disposal contractor Organizational defaults of the waste disposal contractor
G4-EN8	Total water withdrawal by source	Report the total volume of water withdrawn from the following sources: Surface water, including water from wetlands, rivers, lakes, and oceans Ground water Rainwater collected directly and stored by the organization Waste water from another organization Municipal water supplies or other water utilities Report standards, methodologies, and assumptions used.
G4-EN31	Total environmental protection expenditure and investments by type	Total environmental protection expenditures by: Waste disposal, emissions treatment, and remediation costs Prevention and environmental management costs

SOCIAL
LABOUR PRACTICES AND DECENT WORK

GRI Indicator	Description and hyperlink
G4-LA1	Number and rate of new employee hires and turnover Download GRI Index PDF for full details
G4-LA5	Percentage of total workforce represented in formal joint management - worker health and safety committee that helps monitor and advise on occupational health and safety programs Download GRI Index PDF for full details
G4-LA6	Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities Download GRI Index PDF for full details
G4-LA9	Average hours of training for employees Download GRI Index PDF for full details
G4-LA11	Employees receiving performance and career development reviews Download GRI Index PDF for full details
G4-LA12	Composition of governance bodies and employees Download GRI Index PDF for full details

GRI Indicator	Description and hyperlink	Definition or response
G4-HR3	Incidents of discrimination	Download GRI Index PDF for full details
	Status of the incidents and the actions taken	Download GRI Index PDF for full details

GRI Indicator	Description and hyperlink	Definition or response
G4-SO4	Communications and training on anti-corruption	Total number and percentage of employees that have received training on anti-corruption, broken down by employee category and region.
G4-SO5	Confirmed incidents of corruption	Total number and nature of confirmed incidents of corruption. Total number of confirmed incidents in which employees were dismissed or disciplined for corruption Total number of confirmed incidents when contracts with business partners were terminated or not renewed due to violations related Public legal cases regarding corruption brought against the organization or its employees during the reporting period and the outcomes of such cases.
G4-SO7	Anti-competitive behavior	Total number and nature of confirmed incidents of corruption. Total number of legal actions pending or completed during the reporting period regarding anti-competitive behavior and violations of anti-trust and monopoly legislation in which the organization has been identified as a participant. Main outcomes of completed legal actions, including any decisions or judgments.
G4-SO8	Fines for non-compliance with laws	Significant fines and non-monetary sanctions in terms of: Total monetary value of significant fines Total number of non-monetary sanctions Cases brought through dispute resolution mechanisms If the organization has not identified any non-compliance with laws or regulations, a brief statement of this fact is sufficient. Context against which significant fines and non-monetary sanctions were incurred.

PRODUCT RESPONSIBILITY

GRI Indicator	Description and hyperlink	Definition or response
G4-PR5	Surveys measuring customer satisfaction	Results or key conclusions of customer satisfaction surveys (based on statistically relevant sample sizes) conducted in the reporting period relating to information about: The organization as a whole A major product or service category Significant locations of operation
G4-PR7	Non-compliance with regulations concerning marketing communications	Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by: Incidents of non-compliance with regulations resulting in a fine or penalty Incidents of non-compliance with regulations resulting in a warning Incidents of non-compliance with voluntary codes If the organization has not identified any non-compliance with regulations and voluntary codes, a brief statement of this fact is sufficient.
G4-PR8	Complaints regarding breaches of customer privacy and losses of customer data	Total number of substantiated complaints received concerning breaches of customer privacy, categorized by: Complaints received from outside parties and substantiated by the organization Complaints from regulatory bodies Total number of identified leaks, thefts, or losses of customer data. If the organization has not identified any substantiated complaints, a brief statement of this fact is sufficient.
G4-PR9	Fines for non-compliance with laws and regulations concerning products and services	Total monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. If the organization has not identified any non-compliance with laws or regulations, a brief statement of this fact is sufficient.