Meet Discovery AI:
The Future of Banking. Now.
Start a chat with Discovery AI today to discover how this advanced artificial intelligence can make managing your finances easier and save you time. Please add this sentence below: WhatsApp Discovery AI on +27 11 324 4844 to get started.
When you need information about your products and rewards, just ask Discovery AI using a text or voice note or by uploading an image or document. It offers proactive guidance by securely analysing your account and transaction data to give you personalised insights and recommendations, making your banking simpler and more rewarding.
Key features of Discovery AI
Rich analytics
and insights
Easily analyse transactions, manage budgets and see your financial trends over time.
Personalised
recommendations
Get suggestions to optimise your banking and rewards, identify personalised savings and investment opportunities, and set achievable financial goals.
Custom alerts
and budget reminders
Stay in control of your finances with custom alerts and reminders for payments and unusual account activity.
Seamless document
retrieval
Effortlessly retrieve bank statements and tax certificates in just a few taps.
Experience the
Future of Banking
Accessing Discovery AI is easy through WhatsApp just send a message to +27 11 324 4844.
For your security, you'll quickly authenticate through the Discovery Bank app before starting your chat. Remember that you can connect with a Discovery Banker anytime through text for continuous, personalised support.
Discovery AI will continue to evolve, and this is just the start! To share feedback about your experience, simply reply with give feedback or with an emoji to let us know how well we helped you with a specific question.
Explore Discovery AI
Video guides and frequently asked questions
Discovery AI works on the WhatsApp application and is always ready to answer your questions. To get started, add the Discovery Bank WhatsApp number, +27 11 324 4844, to your contacts and type Hi in WhatsApp to start a session. For your security, you'll quickly authenticate through the Discovery Bank app before starting your chat.
Discovery AI only recognises your primary registered cellphone number.
To see if you're using the correct number:
- Log in to the Discovery Bank app.
- Tap More.
- Scroll down to Contact Details.
The number you're sending the WhatsApp message from must match the primary mobile number your Discovery Bank app shows. If it does but Discovery AI is still not working, please unblock Discovery Bank as a WhatsApp contact if necessary: how to unblock business contacts on WhatsApp.
If you're still struggling, please call us for help on 0800 07 96 97 anytime.
You can use any device that can run WhatsApp, including the web and desktop WhatsApp versions.
Please download and install the WhatsApp application from your device's app store. Without it, unfortunately you won't be able to use Discovery AI. We're looking at other ways to bring you the innovative features of Discovery AI, but for now it's limited to WhatsApp.
Discovery AI is free for Discovery Bank clients.
Visit our Info and tips page for more helpful FAQs about Discovery AI.
Discovery AI features subject to individual client data and products. Discovery AI may make mistakes, and all answers should be verified before being relied upon. Responses should not be considered financial advice. For any financial advice, please consult a financial adviser.